Proseed Corporation

CX Consulting Professionals


Proseed Corporation was founded in 1991 and has since provided management consultation services to Contact Centers in Japan. Throughout the years, industry standards have been established by our professional consultants, and many of our clients became benchmarks in the industry.

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Seasoned CX Consulting Professionals

We believe that we can optimize your knowledge by educating your management with courses led by our experienced consultants. The current fast-paced market shifts, business developments, and the application of technological developments require that these courses are taught by experts with sources straight from the core of the industry. Therefore, we do not have professional lecturers for our training courses, but instead have our consultants educate you on these insights first hand.

Global and Domestic Benchmarks

For over 20 years Proseed has been partners with COPC, one of the world's leading CX consulting firms. We have CX benchmarks that evolve on a global level, including both domestic and Western trends and the rise of Chinaʼs need for Customer Experience. Objectivity and Neutrality as a Third Party Organization Proseed specializes in improvement, meaning that we do not conduct diagnosis aiming at introducing our own products and services, but to apply our knowledge to your organization, resulting in an increase in overall quality and performance.

Responding to Global Trends

When it comes to CX management, Japan still has plenty of room for development and innovation. Due to the digitalization of consumer behavior, which is rapidly expanding on a global scale, changes in CX, individualization of consumer's power and needs, and omni-channelization emphasizes the need of changes in management. With the help of COPC, we are keeping in sync with these global trends.
By helping effective management methods to people at the forefront of CX management, we at Proseed can achieve the highest growth of your organizations and individuals, as well as increase the speed and accuracy of your customer service.

We at Proseed are looking forward to help your organization give the best Customer Experience.

Our Profile


株式会社プロシード Proseed Corporation


Nihon Seimei Marunouchi Building 22F
1-6-6 Marunouchi, Chiyoda-ku, Tokyo
100-0005, Japan

Date of establishment

24 June 1991




President&CEO                  Naoki Nemoto Director          Hidetake Ishii
Director (External Board member) Yoshitaka Sugawara


COPC Inc.  *Proseed has the exclusive licence provide COPC services in Japan & Taiwan